OUR FAQS

Your Next Project starts with a Reliable Truck

Discover unparalleled service, precision, and a commitment to keeping your journey smooth and safe.

Your Next Project starts with a Reliable Truck

Discover unparalleled service, precision, and a commitment to keeping your journey smooth and safe.

PACKING AND UNPACKING EXPERTS

DON'T MISS HAVING A COMPANY THAT CARES ABOUT YOUR ITEMS JUST AS MUCH AS YOU DO!

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PACKING AND UNPACKING EXPERTS

DON'T MISS HAVING A COMPANY THAT CARES ABOUT YOUR ITEMS JUST AS MUCH AS YOU DO!

FAQS

General Questions

We offer local, regional, long-haul, freight consolidation.
We handle a wide range of cargo, including general freight, hazardous materials.
Our service area covers North Carolina to Florida depending on cargo and availability.
Yes, we offer cargo insurance please reach out for details.
You can get a quote by calling us, visiting our website, or filling out a form on the contact page.
To provide an accurate quote, we’ll need pickup and delivery addresses, cargo dimensions and weight, cargo type.
You can expect to receive a quote within 24 hours of providing the necessary information.

Yes, we offer expedited shipping options. Please contact us for pricing and availability.

Our tracking system allows you to monitor your shipment’s progress in real-time through our website or mobile app.
To file a claim, please contact our customer service department at.

Shipping and Delivery

Delivery times vary based on distance and shipping method. Please contact us for a specific estimate.
Yes, we offer residential delivery. Additional charges may apply.
We offer limited delivery services on weekends and holidays. Please contact us for availability. V

We will provide you with updates on the status of your shipment and work diligently to resolve any delays.

If your shipment is damaged, please inspect it upon delivery and notify us immediately.
If your shipment is damaged, please inspect it upon delivery and notify us immediately.
While we don’t have specific packaging requirements, we recommend using sturdy packaging to protect your cargo.
Our weight and size restrictions vary depending on the type of service. Please contact us for specific details.
Yes, we offer liftgate service for an additional fee.
Inside delivery is available upon request and may incur additional charges.

Pricing and Payment

Our shipping rates are calculated based on factors, e.g., weight, dimensions, distance, cargo type.
We accept credit cards, debit cards, and zelle.
There are no hidden fees. All charges will be clearly outlined on your invoice.
Yes, we offer volume shipping discounts. Please contact us for details.
We offer both prepaid and collect shipping options.

Customer Service

You can contact our customer service team by phone or by contact form on contact us page.
Our business hours are Monday through Friday 10AM -5PM.
We offer standard business hour support if there is a client that has special accommodations we will make sure they have an adequate way of reaching us after business hours.
We take all customer complaints seriously and strive to resolve issues promptly and fairly.

FREIGHT

HAULING

Introducing Macon Freight Box Truck Services! We’ve Got You Covered!

Prompt and Professional

Introducing Macon Freight Box Truck Services! We’ve Got You Covered!

Prompt and Professional

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